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Privacy Policy

Privacy Policy

Effective Date: 08/07/2026

Welcome to Pamtronics Nigeria Ltd (“we,” “us,” or “our”). We operate the website https://pamtronics.com/ (the “Site”). We are committed to protecting your personal data and respecting your privacy in accordance with the Nigeria Data Protection Act (NDPA) and other applicable laws.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, inquire about our solar services, or engage with us for installations, training, and equipment supply.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

 

1. Information We Collect

 

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

 

  • Personal Data: Personally identifiable information, such as your name, shipping/billing address, email address, telephone number, and company name, which you voluntarily give to us when you fill out a contact form, request a solar quote, register for training, or subscribe to our newsletter.

     

  • Technical and Usage Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the Site.

  • Project Information: Details about your property, energy bills, and power requirements that you provide to help us design custom solar energy systems or mini-grids.

2. How We Use Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Prepare and deliver accurate quotes for solar installations and EPC contracts.

  • Manage your enrollment in our Solar Training and Consultancy programs.

  • Process orders and deliver solar equipment (including Megarevo and Lemax Shenzhen products).

  • Respond to customer service requests, maintenance tickets, and support needs.

  • Send you administrative information, product updates, and promotional materials (you can opt out of marketing emails at any time).

  • Improve website functionality, security, and user experience.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal data to third parties. We may share information we have collected about you in certain situations, including:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and logistics/shipping partners.

  • Equipment Manufacturers/Partners: When executing specific warranties or complex technical projects involving our primary partners (like Megarevo or Lemax Shenzhen), minimal necessary technical data may be shared to ensure equipment compatibility and support.

4. Data Security

We use appropriate administrative, technical, and physical security measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (such as long-term solar equipment warranty tracking).

6. Your Legal Rights (Under the NDPA)

As a user in Nigeria, you have specific rights regarding your personal data under the Nigeria Data Protection Act. These include:

  • The right to request access to the personal data we hold about you.

  • The right to request correction of inaccurate personal data.

  • The right to request the erasure of your personal data under certain conditions.

  • The right to object to or restrict the processing of your data.

  • The right to withdraw consent at any time where we rely on consent to process your data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Effective Date” at the top of this policy. You are encouraged to review this Privacy Policy periodically to stay informed of updates.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Pamtronics Nigeria Ltd

Rayfield Road, Jos Plateau State

Email: info@pamtronics.com

Phone: +234 803 701 2703